Return & Refund Policy

Return & Refund Policy
Last updated on 01-01-2020

At FoodsFactory, we strive to provide our customers with the best quality products and services. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• Products can be returned within 1 day from the date of delivery.

• To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it.

• Returns are not accepted for perishable goods, digital products, or personalized/customized items.

• To initiate a return, please contact our customer support team with your order details and reason for return.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.

• If approved, the refund will be processed within 1-2 business days via your original method of payment.

• Shipping costs are non-refundable unless the product is defective or damaged.

Damaged or Defective Products

• If you receive a damaged or defective item, please contact us within the same day of delivery.

• We may request photos or a video of the product as proof before processing the refund or sending a replacement.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our support team at foodsfactory.orders@gmail.com.